Returns & Refund Policy


© 2026 Silas Kreed LLC

Last Updated: May 27, 2026

Silas Kreed LLC is committed to providing high-quality digital products, creator resources, music products, and physical merchandise. Please review the following refund and replacement policies carefully before making a purchase.

By purchasing products from this website, you agree to the terms outlined below.

Digital Product Policy

ALL DIGITAL PRODUCT SALES ARE FINAL

Due to the nature of digital products, all sales of digital items are non-refundable and non-returnable.

This includes, but is not limited to:

  • Digital music downloads
  • Creator music packs
  • Instrumental soundtrack packs
  • Audio files
  • Downloadable content
  • Digital bundles
  • Exclusive digital products
  • Presets
  • Templates
  • Media assets
  • Any instantly delivered downloadable product

Why Digital Products Are Non-Refundable

Digital products are delivered instantly after purchase and immediately become accessible to the buyer.

Unlike physical products, digital files cannot be physically returned once downloaded or accessed. Because customers retain permanent possession of downloadable files after delivery, issuing refunds on digital products creates significant risks involving:

  • Unauthorized retention of products after refund
  • File duplication or redistribution
  • Fraudulent refund abuse
  • Digital piracy
  • Unauthorized sharing or resale

This policy exists to help protect the time, creative work, production costs, licensing expenses, development effort, and business operations associated with creating and distributing digital products through Silas Kreed LLC.

We appreciate customer understanding regarding the unique nature of digital media and downloadable content.

Digital Product Support

Although digital products are non-refundable, customers experiencing legitimate technical issues may still receive reasonable support assistance when applicable.

Examples may include:

  • Corrupted files
  • Incomplete downloads
  • Incorrect file delivery
  • Download access issues

Digital storefront services, fulfillment systems, and download delivery may be facilitated through third-party ecommerce providers including Fourthwall.

Where applicable, Fourthwall and its systems may assist in resolving digital delivery or download-related technical issues.

Physical Product Policy

Physical merchandise sold through this website may include:

  • Clothing
  • Posters
  • Accessories
  • Apparel
  • Collectibles
  • Physical merchandise
  • Limited edition products
  • Other physical goods

Physical product fulfillment and replacement support are handled through Fourthwall and its fulfillment partners.

Damaged, Defective, or Incorrect Physical Products

If a physical product arrives:

  • Damaged
  • Defective
  • Misprinted
  • Incorrect
  • Lost during fulfillment

customers may qualify for replacement support in accordance with Fourthwall’s fulfillment policies and procedures.

Replacement eligibility may require:

  • Order verification
  • Photo evidence
  • Shipping confirmation
  • Fulfillment review

Silas Kreed LLC does not directly manufacture or ship physical products.

Shipping Delays

Silas Kreed LLC is not responsible for shipping delays caused by:

  • Postal carriers
  • Customs processing
  • Weather conditions
  • Supply chain disruptions
  • Carrier-related issues
  • Events outside our control

Estimated delivery dates are not guaranteed.

Chargebacks & Fraud Prevention

Unauthorized chargebacks, fraudulent refund attempts, abuse of digital delivery systems, or attempts to exploit downloadable products may result in:

  • Permanent bans
  • Revocation of licenses
  • Refusal of future service
  • Reporting to payment processors
  • Additional legal action where applicable

Silas Kreed LLC reserves all rights regarding fraud prevention and enforcement.

Contact & Order Support

For order-related issues involving physical merchandise, shipping, fulfillment, damaged items, replacement requests, download delivery issues, or storefront-related support, customers should use the support and contact systems provided directly through the storefront platform and fulfillment provider associated with their purchase.

Certain ecommerce operations, fulfillment services, customer support systems, digital delivery systems, and order processing functions may be managed through third-party providers including Fourthwall and its associated fulfillment partners.

Support availability, response times, and issue resolution procedures may vary depending on the nature of the request and the policies of the fulfillment provider.

© 2026 Silas Kreed LLC

All Rights Reserved.